Refund & Cancellation Policy

Booking confirmation

Your seat is confirmed once we have verified your payment on our server. You will see a confirmation page with an order reference, and our team will contact you on the email and phone number you provided with your dates and joining details.

Cancellations and refunds

If you need to cancel or reschedule a booking, please contact us as early as possible on +91 98717 42888 or thehappylifefoundation@outlook.com with your order reference. Each request is reviewed individually and we will tell you clearly what is possible before anything is processed.

Where a refund is agreed, it is returned through Razorpay to the same payment method you used. Banks typically take 5–7 working days to reflect it.

Failed or duplicate payments

If your bank shows a debit but the website showed a failure, please do not pay again. Contact us with your Razorpay payment id and we will trace it and either confirm your seat or return the amount.

Payment information

All payments are processed by Razorpay. We never see, handle or store your card number, CVV, UPI PIN, netbanking credentials or any other sensitive payment information.